FAQ

1. How long does shipping take?

Shipping times vary depending on your location. Generally, it takes between 5-10 business days for domestic orders and 10-20 business days for international orders. Please note that these are estimated delivery times and delays may occur due to customs or unforeseen circumstances.

2. How much does shipping cost?

Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping cost at checkout before completing your purchase.

3. Do you offer express shipping?

Yes, we offer express shipping for an additional fee. The cost and estimated delivery time will be displayed at checkout based on your location.

4. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the carrier's website.

5. What should I do if my order hasn't arrived?

If your order hasn't arrived within the estimated delivery time, please contact our customer support team with your order number. We will investigate the issue and provide you with an update on the status of your shipment.